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Are all your items brand new, customer returns, or refurbished?
What is your return policy?
What forms of payment do you accept?
How is my order shipped?
How can I find out the status of my order?
Do you offer discounts on bulk orders?
I just paid you thru Paypal. What happens next?
I just mailed you a money order/cashiers check. What happens next?


Are all your items brand new, customer returns, or refurbished?
All items are 100% brand new, never used. We purchase all items directly from an authorized distributor.

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What is your return policy?
*CUSTOMER SATISFACTION IS OUR PRIMARY CONCERN* If you are not satisfied with the item you purchase or our customer service please contact us at support@goodasdirect.com. Items must be returned within 14 Days and in an un-used condition.

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What forms of payment do you accept?
We accept PayPal, Google Checkout, Cashier's Check, Money Orders and all major credit cards. We do not accept personal checks, sorry.

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How is my order shipped?
We ship through the US Postal Service for small orders. We will expedite shipping for an additional charge. On large orders the carrier is determined at time of shipping. We may also use Fed-Ex in some instances.

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How can I find out the status of my order?
You will be notified by email on the day your item is shipped. If you have any questions please email us at support@goodasdirect.com

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Do you offer discounts on bulk orders?
Yes we do. Please contact us with a description of the products you are interested in.

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I just paid you thru Paypal. What happens next?
Once we receive confirmation from Paypal of your payment, we will email you confirming that we have received your payment with expected shipping date of your order. Once your shipping label is printed, you will receive another confirmation email from Paypal. Please make sure your Paypal email address is correct as that is the only email Paypal supplies us with an all messages are sent to that email.

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I just mailed you a money order/cashiers check. What happens next?
Once we receive receive your payment, we will contact you with confirmation and email you all related shipping info. Please make sure to include the exact item purchased, shipping address, and your email address.

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Last Updated: 20 Dec 2007 20:01:57 PST home  |  about  |  terms  |  contact
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